Can I cancel an appointment or scheduled cleaning?
Yes you can. We believe in good customer service and charging a client for a job that was not started, for us, it’s not fair! If you need to reschedule or cancel your cleaning or appointment, please call us at (904) 753-9031 and we will be more than happy to assist you.
Read MoreDo you offer gift certificates?
We offer gift certificates and credit. This is a great idea for friends and family for any occasion! Let them take a break from cleaning. Click here to get started!
Read MoreWhat is your policy for one time cleanings and first time clients?
If you are a new client or if you need a one-time cleaning, we require a credit/debit card on file or if you wish to pay by cash or check, the total amount is due upon arrival and prior to the start of your cleaning. If you are paying using a saved credit/debit card on…
Read MoreHow can I pay for your services?
We accept credit/debit cards, checks, and cash. Please note, if you are paying with a check or cash, payment is due at the time of arrival. If no cash or check is provided at the time of arrival we cannot start the cleaning. If you have a credit/debit card on file prior to your appointment,…
Read MoreDo you switch maids every cleaning? Is it the same maid every time?
We like to build a good and long lasting relationship with all our clients. We believe that sending the same maids to your home will help build that relationship.
Read MoreHow many maids will come to my home?
We work in teams of 2 maids per job, however, some jobs will require a larger number of staff.
Read MoreDo you bring your own materials and tools?
Yes we do. All products used by us in our services are provided by us. We also use our own equipment and tools such as mops, vacuums, dusters, steam machines and others.
Read MoreHow do you price your services? Can I pay by the hour?
We base our prices on a “per-job” basis and not by the hour. Many factors go into pricing a job, such as clutter, pets, the size of your home, cleaning frequency and distance.
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